ESD Program Management, 2nd ed.

T. Dangelmayer

This is a revision of the highly successful electronic manufacturing guide, ESD Program Management: A Realistic Approach to Continuous Measurable Improvement in Static Control. This revision is comprehensive and explains how to develop, implement and manage an ESD control program, and includes up-to-date data, many new chapters, new case studies, and much more.

New to this edition:

• Extensive changes and additions to auditing techniques, cost benefits data, and materials evaluation.
• Six new chapters on common myths, issues related to smaller companies, process controls, ISO 9000, material characterization, and training.
• New case studies on field-induced failures in the factory, long-distance central office system upsets, and automation-caused failures.
• Expanded coverage of the needs of smaller companies including discussion of common problems and cost-effective solutions. A training breakthrough is presented. Previously invisible ESD events can now be easily displayed for students at all levels - `Seeing is believing!'
• Inclusion of new testing instruments such as the event detector and resistance probe.
• The 12 critical factors in an ESD program have been updated to reflect changes and refinements in program management.
• The author has also included the latest information on handling procedures and requirements from the Lucent ESD Control Handbook. ESD Program Management: A Realistic Approach to Continuous Measurable Improvement in Static Control, Second Edition, is a refreshingly unbiased guide for electronic manufacturing and quality control professionals.

• 1. Twelve Critical Factors in ESD Program Management.
• 2. Common Myths.
• 3. Implementing an ESD Control Program: The Basic Steps.
• 4. Fundamentals of Electrostatics.
• 5. Economic Benefits: Seven Convincing Case Studies.
• 6. Designed-In Protection and Product Testing.
• 7. ESD Test Facilities.
• 8. Realistic Requirements.
• 9. Common Problems in Smaller Companies.
• 10. Guidelines for Smaller Companies: An Innovative System Audit.
• 11. Internal Auditing.
• 12. Using Auditing Results to Manage the ESD Program.
• 13. Statistical Process Control and ISO-9000.
• 14. Material Characterization and Auditing Measurements.
• 15. Purchasing Guidelines: Finding the Hidden Costs and Problems.
• 16. Training for Measurable Goods.
• 17. Training Demonstrations.
• 18. Packaging Considerations.
• 19. Automation.
• 20. Strategic and Economic Benefits.
• Appendix 1. Lucent Technologies ESD Policy.
• Appendix 2. Industry, Military, and Lucent Technologies Standards Used to Evaluate ESD Control Materials, Equipment, and Devices.
• Appendix 3. How to Test the Integrity of the Ground Connection on a Work Surface.
• Appendix 4. Installation and Maintenance Costs of Carpet.
• Glossary.
• References.
• Index.